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Customer Reviews – Hockers Home Services

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over 1500+ reviews

Total reviews: 1791 | Average rating: 4.8

5

I had recently moved into a new house when the water and other yucky stuff started coming up the drain in the basement. I was already envisioning a lot of cost and other expenses, not to mention it’s gross. Connor came out and diagnosed and fixed my issue in like 20 minutes. He explained everything thoroughly and in layman’s terms and gave me an estimate for optional work later.

5

My Tech Rob was fast efficient and timely. Would recommend Hockers to anyone. Thanks again!

5

Needed sink pipes cleaned out when a basic snake didn’t work. They did a great job and was fast and friendly.

5

We are extremely pleased with Royce and the service and how he went beyond to ensure that the problem was fixed. Highly recommend!!

5

They did an excellent job! Todd was very knowledgeable and friendly.

5

Had Nate come over and he gave me an estimate for repairing a water leak under the kitchen sink. It was a main line before the shut offs and under the concrete slab. Nate gave me the estimate and explained what he was going to do. He came the next day and repaired 2 pipes and showed me everything before he did it. I will have Nate come back to do any repairs I need and can’t do myself. He is very professional and explains everything. Thank for the great work Nate.

5

Connor and Hudson came to help me with the first plumbing issue in my home today. They were thorough, took pride in what they were doing, but above all else, they were kind. Definitely recommend Hockers Home Services!!

5

Lucas was my electrician and was so nice explained everything answered all my questions. showed up when he said he would be here would. I absolutely would recommend this company.

5

Jason did a great job rerouting our kitchen sink drain to address the issue we were having.

5

Jason was great! He looked over my broken faucet, gave me options for replacement, he educated me on the best brand and handle options (for wear and tear), and was upfront & honest about cost. I chose to purchase my own faucet from a local hardware store. Jason quickly installed the new faucet after I returned with it. Great service overall! Thank you!!

5

Connor, Was out technician and was very professional and did an outstanding job and the charge was reasonable

5

Rob was very informative with everything. Very patient with my questions.

5

Larry was a professional, as he always is, and did a thorough job.
Thanks Larry.

5

Could not recommend Hockers and Nate Gerrits more highly. Same-day service was really important and they were on it. Nate and was very professional, knowledgeable and customer-focused. He made sure I understood how to adjust the new water heater temp and went the extra mile to make sure water softener wasn’t to blame for our water heater problems.

5

We had our furnace and A/C replaced. The entire group of installers and duct cleaner was professional, friendly, and helpful.

5

Brandon was my technician and was fabulous. I had had a problem that another plumber from a different company couldn’t handle. Brandon got it solved and working in two hours. Professional. Courteous. He just did a great job. Hockers gets my highest rating.

5

Matt Werdeo was absolutely awesome! We had great experience with him and he has a great personality! Just overall he was awesome and we are getting a new furnace put in tomorrow due to his great help! We appreciate him very very much. He deserves a pat on the back or a raise, lol😊

5

First the office staff were wonderful to work with. They kept me in the know about the arrival of their technician. Connor was a very respectful and hard working young man. He went above and beyond trying to solve the issue that turned out to be a section of rebar that got pushed through the drain pipe during construction. So I would highly recommend their services.

5

Service by Rob was excellent! They were able to fit us in the next morning. Will request Rob for future work!

5

I can’t say enough good things about Dakota Rabe. From the very first visit, his integrity and professionalism stood out. I had a plumbing issue that wasn’t immediately obvious, and instead of guessing or recommending unnecessary repairs, he was honest that he couldn’t yet pinpoint the exact cause and made it clear he didn’t want to waste my money fixing the wrong thing. That level of honesty and respect for the customer is rare.
When the issue continued, the company remained responsive and sent additional help. While others were kind and professional, the problem persisted. On the 3rd day when Dakota returned, he stayed until he fully identified the true root cause, something that had been overlooked early on and made sure it was addressed correctly.
What really stands out is that if Dakota had been the technician throughout, the issue may have taken a little longer to diagnose, but it would have been fixed correctly the first time and likely saved money. He is thorough, patient, and clearly committed to doing the job right rather than doing it fast.
Hockers Home Service is very fortunate to have a professional like Dakota Rabe on their team. His work ethic and integrity reflect extremely well on the company, and I would absolutely use their services again as I believe they truly value their customers!

5

We had burst pipe in our garage due to the cold weather. The tech David communicated his arrival time & showed up on time & promptly completed the repair.

5

Our drain tech was fast, courteous and solved the problem quickly. Their communication leading up to the appointment and just prior to his arrival was fantastic. Great job Connor!

5

Todd did a very good job replacing our broken water main valve. Quick,efficient knowledgeable and friendly.

5

Hockers/Smokey Barbier technician Matt Werdeo is a dedicated heat specialist who was responsible for my new furnace and follow-up repairs to a frozen pipe. He was responsive to my needs and took the time needed to complete the job professionally and accurately. He was able to identify related problem areas and ensured they were all resolved, explaining each situation clearly to me. If I ever need heating work done in the future, I will be sure to request Matt as my technician of choice.

5

Connor did great work worked with us. Company is a Little expensive

5

Jason came to fix a leak coming from the main water supply just before our shut off valve for the house. We had to wait for the city to turn off the water to the house (it took longer than usual to turn off due to an issue with a pipe being bent in our yard) in order for him to fix the leak. He was so very patient with everything and everyone. Jason was amazing to work with and cannot thank him enough for his high quality work within a reasonable time as well! Pricing was reasonable also. Highly recommend this company if they service your area. From the phone call with Michelle to the service job done by Jason, hockers is lucky to have them! Michelle was understanding and personable over the phone and very informative. Thank you again for your work and expertise!

5

I’m in the trades and I moved into a house that was in need of some pretty big upgrades. I have used Hockers for a huge electric upgrade, boiler issues, and small domestic plumbing issues. Everyone I have dealt with was amazing. I would definitely recommend and will keep calling when I need work done.

5

Came out quickly, told me the price straight up before starting. Fixed the issue quickly, and answered all of my questions. Didn’t really address the root of my problem (blocked sump outlet pipe), but I don’t really know what they could have done about that.

5

Gavin did a terrific job. We were very pleased. He found the problem and fixed it.

5

Ben the technician from Hockers was great. Super friendly and great with our dog which was a huge bonus!! Will definitely ask for him again by name!

5

Very friendly and helpful staff. On time and get the job done!

5

Nate was on time and fast. Nate explained the work to be done and was clear about the plan and cost. Great experience all around!

5

I called Hockers on a Monday morning for a technician to provide an estimate on a leaking kitchen drain pipe. Their soonest availability was Tuesday but they put me on a wait list for that day, Monday. I was able to be seen same day due to an opening. Nate Gerrits came to our house and was very professional, helpful, and informative. We were able to schedule the repairs 2 days later. Nate came back to our house for the repairs and did a great job. He communicated the whole way throughout what was happening and what he was doing and let us know what other items in our home needed addressing and provided an estimate same day. Would recommend Nate and Hockers.

5

We had a water line break in the basement. Brian came out and was great. Fixed the problem right away. He explained what happened and helped with what needs to be finished next. I would highly recommend Hockers Home Services.

5

Gavin stayed in constant communication so we knew exactly when he’d arrive.
Gavin serviced our furnaces and thoroughly checked each machine. He kept me updated and explained his findings. Future service needs were addressed and quotes were provided. We couldn’t be more satisfied with this maintenance call.

5

Quentin was prompt, efficient, knowledgeable and very tall. He did a great job working outside on extra cold day.

5

Joua came out and took a look at our furnace which was struggling in the extreme cold. He took care of the problem, took time to answer all of our dumb questions with patience and kindness, and walked me through reccomendations for keeping our (very old) furnace in good condition moving forward. Can’t recommend enough.

5

Gavin was great! Very friendly and knowledgeable. Explained everything and got the job done. Loved my entire experience with this company and glad I found them to have for future needs!

5

Charles found the problem and brought me up to the current code.

5

We were so pleased to know that Hockers serviced our oil furnace and were able to also get replacement parts. They were so professional and concerned about getting the repair done as quick as possible due to sub zero temperatures at this time! The technician was able to identify the issue and it didn’t break the bank to fix it! Thank you for your service.

5

We had a leak with our water tank. Thankfully they were able to get us an appointment the next day. Jason was amazing! He explained everything that went wrong and how he was going to fix it. Once he was done, he showed me the new appliance and how to work it.

5

Outstanding service! Great communication throughout process. Very patient in explaining things. Prompt. Friendly!

5

Larry Mueller was super nice and friendly….he did a great job…thanks again Larry

5

Very good experience working with Charles installing a new electrical panel.
And Gavin fixing our broken furnace. very nice and professional guys.

5

Gavin was very nice and helpful. He knew what he was doing . He explained very well what he did. He was able to get the furnace to work.

5

Rob and his assistant did a great job installing a new dog washing station while also fixing a number of issues with the old plumbing. They were friendly, thorough, and did a good cleanup job when they were finished. Many thanks!

5

Lucas did an outstanding job! Very professional and efficient. We are so glad we have Hockers for all our needs 👍
Thanks again for everything!

5

Royce was very very careful in explaining everything in a manner rhat wouls bw very easy to understand and comprehend.

5

I called Tuesday and they sent a tech Wednesday (Larry Mueller). He fixed it quickly and professionally. Thank you.

5

Dave was outstanding , the service and knowledge of or type of sink brand care( Blanco), garbage disposal, types of new water heater options, involving our chimney venting , you name it. Highly recommend them ask for Dave, but I’m sure everyone is just as good. Service, prompt, updates, reminders. Very happy with the work we had done.

5

I was with no heat Matt was very thorough on helping me understand what was going on with my furnace. Very professional. Thank you

5

The technicians were wonderful! They were respectful and flexible to working around a sleeping baby

5

Nate did a great job from start to finish. All around a great experience

5

Larry is a great guy, did a good and quick job on the furnace. Told us what to watch out for. Overall a pleasant experience. I could have gotten the part for cheaper but never at that speed in the middle of winter in a busy season.

5

Connor is a great drain tech. He wasn’t too busy this time and help me carry a heavy tv upstairs before he left. Nice to find helpful people! He unclogged our kitchen sink and told me which 4” plungers to get on Amazon to do it myself if needed.

5

Very quick service for a lift station emergency. Todd was very professional and thorough.

5

Able to install a dishwasher last minute……literally at my house within 30 mins of phone call. The plumber was very professional and did a great job installing the dishwasher despite it being a difficult fit. Would definitely use them again.

5

We had a project to add a washer and dryer. We quotes for both electrical and plumbing. The quotes were fair. Also had high voltage circuit run to a sauna. Easy to work with. Easy to schedule. “ work was well done.

5

We had a very dangerous situation with our old furnace and Hockers/Smokey Barbier were able to stop out, inspect it, and have a replacement installed by the end of the same day. They made us feel like our safety was a priority, did amazing work, and their pricing was very reasonable. All of the technicians they sent to our house were incredibly courteous and professional as well. We will definitely be contacting them going forward!

5

Jason J. was extremely professional and detail-oriented. He helped us with a water valve, took the time to explain everything clearly, and made sure the area was cleaned up before he left. Very educational and thorough. Highly recommend him.

5

Connor was efficient and got right to work to solve my problem. He was able to fix it and told me what things to watch for in case it happens again. Great service. I plan to hire these guys again when I have plumbing issues.

5

Introduced himself and went over why he was there. Showed him where the fan was located that needed replaced. He told me the price and I agreed and he started. He did a great job and cleaned up afterwards. Very nice and courteous. Was very happy with service.

5

Larry did awesome! Very detail oriented and updated that everything was good to go!

5

Todd was awesome. Efficient, polite and it looks like he wasn’t even here after the fact. Never made me feel pressured into the more expensive options. First time using Hockers for a home repair, will definitely be going back.

5

Charles was professional and courteous. He is very knowledgeable in installation of the lights and fan we needed installed. He worked efficiently and even cleaned up after himself.
I will use him for future electrical work as we need it.

5

David was phenomenal at inspecting our water heater and explaining potential problems, solutions, and replacement options. He was very easy to talk to and broke things down in ways that were easy to understand.

5

Jason came and looked at our situation carefully. He really had our best interest in mind and I appreciate the integrity.

5

Dave did a great job. And most friendly and knowledgeable.

5

Had an emergency sump pump failure, Matt Daenan did a great job diagnosing and getting the repair done in a timely manner.

5

I got service for a clogged sewer within an hour of calling. Conner did a great job taking care of the problem. He was polite, informative, and professional. Cost of the work was much less than expected. I will surely call again.

5

Hocker, and Dakota were outstanding from the very first phone call to the final bill I was very impressed with customer service and quality of work. We had a leaking pipe in the basement and Dakota made quick work of identifying and fixing the issue. The pricing was also reasonable for the job. Very satisfied with the work and professionalism. Highly recommend.

5

The service was really good, it didn’t take too long and he was really nice. I 1000% recommend them.

5

Conner came out and televised my drain line. He would show me on his iPad what it looked like. We was very helpful and knowledgeable. He ran his camera all the way to the septic tank. Saw there was standing water in the line to the tank, indicating the seepage bed was blocked or not able to handle amounts of water. So was good to know what problem was. Got a sewer contractor then to pump and jet out the seepage bed. Would highly recommend Hockers Plumbing. Have worked with them for 33 years since George was running the business.

5

Quentin showed up on time, explained thoroughly what my electrical issue was, and recommended an upgraded outlet where I plug in my hybrid. I had him upgrade an additional outlet for future use. All fixed with peace of mind!

5

Had a major faucet emergency that fortunately turned out to be minor. Jason diagnosed the problem and fixed it in record time. No more leaks!

The service fee was also very reasonable, which is always a win.

5

Brandon was very polite and courteous. Did a wonderful job assessing and replacing the leaky piping. Easy to make an appointment and quick service. Would definitely call again.

5

The technician did an amazing job explaining things and answering our questions. Couldn’t be more satisfied!

5

Quinton absolutely crushed it. He arrived right on time, was great to talk to, listened to all my concerns, and checked in frequently to let me know what he was working on. He gave us a great timeline of what to expect regarding follow-up. Will look forward to working with him again.

5

Jason did an excellent job. Was very efficient and cleaned up afterwards. He was very upfront about cost. Explained what he was doing and why.
Thank you for such quick service.

5

Brandon did an excellent job with our bathroom faucet repair! Very prompt and courteous!

5

David Busko was great! Completed the work quickly and was very willing to explain the issue and communicate what he was doing to fix it. I asked questions which he answered in a free and professional manner.

5

David Bosko was very friendly and knowledgeable. He made sure I knew how to use my new water heater where to turn stuff off. He installed new pipes. He has very clean work. I couldn’t complain about him at all. Five star.

5

Mr. Vang is very professional knowledge 👏 man he did a wonderful job i really appreciate him

5

My furnace decided to quit working this past Sunday night into Monday..
I contacted Hockers and they had a technician out within 2 hours of my reaching out.
They did an awesome job and I will definitely be working with them moving forward

5

Connor was so friendly, thorough and persistent (tough drain job) that I bought a maintenance plan with Hockers.

5

We’ve had Matt at our home before, and he was kind, respectful, prepared, efficient and very thorough. He remembered our names, made appropriate recommendations, building a good trust with us – he elevates the Hocker’s brand, thank you for having such a great employee, offering his years of expertise and service.

5

Brandon did a fantastic job fixing our ejection pump for the toilet in the basement. Fair price AND he had everything he might need to fix the problem on his truck so no back and forth or extra appointments needed. Thank you!

5

Gavin was an excellent technician, great communication and knowledgeable. Would do business with Hockers again.

5

Posting on behalf of my parents- Todd J came and replaced same day. Job was done quickly and cleaned up after himself. Highly recommend.

5

I called at 5:30 am with no heat! They called me back at 7am and Dave was here at 7:30. He made the repair and was done by 8:30 – heat back on! On top of that, he’s a nice guy!

5

Matthew was very professional and informative. Explained everything well. Very nice man. Great work.

5

Can’t say enough about this company. I strongly recommend calling them. Connor was my technician and he’s a rockstar, he even let me watch the camera through the pipes again if you’re wondering who to call I’m telling you it’s Hockers !

5

Dave was just what you would expect. Knowledgeable, friendly and efficient. Great experience.

5

Gavin was my tech and inspected my furnance. He did a great job breaking down The things that were working well and what might need to be addressed.

I found him to be easy to talk to and friendly while very knowledgeable. I would definitely like to work with him again.

5

Dakota was great. He did a great job and was very patient while I was on the phone with my insurance. Very polite and gave me a good advice.

5

Gavin was my man, and he was delightful! He handled my annual inspection and assured me all’s good for the next season. He even helped me move a heavy Christmas decoration!🎄
Very happy I have signed up for Hockers’ membership! Lots of security!

5

Was able to do a next day appointment and quickly fixed my leaking toilet for a very fair price! I definitely saved the contact information in my phone for the future!

5

We were pleased with the work Todd did for us.

5

Furnace inspection. As well as getting an estimate for an april air humidifier. Very thorough inspection, very prompt, Very clean , tidy , very knowledgeable , highly recommend

5

Lucas did the job perfectly, and timely, and cleaned up after. He was very polite and respectful of my home. Highly recommended.

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What Our Customers Are Saying

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over 1500+ reviews

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Steven stock is such a sweet guy. Very nice and knowledgeable. He explained everything and told us wat we needed. A+!!!!!

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Suzy J.

September 20, 2025
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We have called Hockers for our plumbing issues for 19 years. They have always been curious, friendly and very reliable. I had a plumbing issue yesterday and they were here today. I had a scheduling conflict today. I called them early and told the friendly ladies at the office. She got ahold of the plumber he switched his schedule to fit me in earlier. Thank you very much for your outstanding service over the years. You want to call these people. You won’t regret it.

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Cindy P.

September 20, 2025
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$200 to get a new main shutoff valve installed. Nice staff, easy booking process. Quick service and they worked directly with the city to get it shutoff to work on. Garrett, the plumber, was efficient and timely. Recommended highly.

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Benjamin P.

September 20, 2025
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David B was awesome! Old and stinky garbage disposal removal in an hour. Really nice guy too.

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Jennifer Dale

Jennifer Dale

November 19, 2025
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Matt was quick, kind and so easy to work with!

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Laura Briggs

Laura Briggs

November 18, 2025
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Would definitely recommend. Water heater started to leak on a Sunday morning, called Hockers and they put me on the first appointment the next day to diagnose the issue. Todd provided multiple options and we had a new water heater within 24 hours. Price seemed competitive and within what I was expecting, but admittedly did not shop around. Friendly service throughout. Highly recommend.

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Nathan Griepentrog

Nathan Griepentrog

November 18, 2025
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We had a very minor gas leak happening with our 20 yr old furnace and needed a new valve on the gas line.This was our first call ever to Hockers for help. Matt was very knowledgable, explained what needed to be done, left to go get the part 45 min away and came back to finish the job. He was professional, efficient and kind and did a great job. From my call to Lisa this morning, who was also very pleasant & kind, to the end of the repair, it all was a great experience. The cost was expected and fair on a 20 yr old furnace. Hockers is my new go-to when needed for heating/cooling/plumbing/electrical! Thank you!!

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Melissa Van Dornick

Melissa Van Dornick

November 18, 2025
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Royce’s completed a basic inspection of the electrical supply system to a field power station for a pond aerator & irrigation pump from the electrical breaker to the end users about 100+ feet away. He did not find anything defective but helped me understand how the long run of supply wiring and the relatively small amp draw “could” result in the 20 amp breaker failing to trip when expected to do so. Royce offered a solution for better protecting the aerator pump which I will follow-up on with Hockers later. The price for the basic inspection ($288) seemed high, but Royce hinted that some portion may be applied to the future work if I decide to move forward.

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Kerry Belden

Kerry Belden

November 18, 2025
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A person answers the phone, easy to schedule, rec’d text alert w a pic of the tech & approximate time of arrival, & honest assessment. Respectful of our home. Much appreciated!

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Elizabeth V

Elizabeth V

November 17, 2025
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The service tech was very thraw and nalegable answer my question so I could understand them ill request him next time. Furnace cair

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Mike Vande Burgt

Mike Vande Burgt

November 14, 2025
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Prompt, and efficient. The electrician listened to what was requested, evaluated the situation, gave a complete estimate, and completed the work. Very professional.

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Michelle Rider

Michelle Rider

November 14, 2025
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Had an issue with lead in our water supply and narrowed it down to our very old water heater likely being the issue and replaced it quickly, without delay and financing was also a non issue.

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Marcus Klarkowski (Marcjky)

Marcus Klarkowski (Marcjky)

November 14, 2025
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Dakota…. outstanding

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M. Shanley

M. Shanley

November 13, 2025
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The plumber for Hockers, Jason K. did an excellent job. He was able to install a On Demand Water heater. My old tank style was starting to leak on thru the bottom. I called Hockers that morning, Jason was able to get to my house at 1:00pm and stayed till the job was done. He was very professional, great customer service skills. I recommend Hockers and Jason K.

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Michael Schultz

Michael Schultz

November 13, 2025
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We had Rob stop out and he was very efficient and explained things well. We look forward to working with them again.

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Dan Cibula

Dan Cibula

November 10, 2025
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