Expert Home Generator Repair in De Pere, WI from Hockers Home Services

When the power goes out, your home generator is your family’s best defense against disruption. That is why Hockers Home Services is the trusted name for expert home generator repair across Northeast Wisconsin. We understand that a malfunctioning generator is more than an inconvenience—it’s a threat to your comfort and safety. From routine maintenance issues to complex system failures, our certified electricians are equipped to restore your power quickly and reliably.

The peace of mind that comes with a working home generator is invaluable, especially in the unpredictable weather of De Pere and Green Bay. When your generator fails to start, runs poorly, or shuts down unexpectedly, you need a fast, professional response. You can count on Hockers to diagnose the problem accurately and provide a lasting solution. We are committed to keeping the lights on and your essential appliances running, no matter the conditions outside.

Understanding the Problem: Common Generator Issues

Home generators are complex machines that require specialized knowledge for proper repair. Ignoring small issues can lead to costly breakdowns and even safety hazards. Our experience serving homeowners throughout Northeast Wisconsin has given us deep insight into the most frequent generator problems.

• Failure to Start: This is the most common and frustrating issue. It can be caused by a dead battery, low fluid levels (oil or coolant), a clogged fuel line, or a faulty starter motor. A generator that won’t start defeats its entire purpose.
• Poor Power Output: The generator may start, but the power it produces is insufficient or inconsistent. This often points to issues with the alternator, voltage regulator, or a short circuit. Using appliances with poor power can damage them.
• Oil Leaks: Leaks can occur from the engine block, oil pan, or filters. Not only are leaks messy, but they can lead to dangerously low oil levels, causing the engine to seize and resulting in an extremely expensive repair or replacement.
• Overheating: If the generator runs for a short time and then shuts off, it may be overheating. This is typically due to low coolant, a blocked air intake, or a malfunctioning thermostat. Overheating can cause permanent engine damage.
• Excessive Noise or Vibration: While generators are inherently loud, a sudden increase in noise or vibration can signal a loose component, a damaged fan, or an internal engine problem that needs immediate attention.
• Fuel System Issues: Whether your generator runs on natural gas, propane, or diesel, the fuel system can develop problems. This includes clogged carburetors, old fuel (for gasoline units), or issues with the gas pressure regulator.

The Hockers Solution: Expert Generator Repair Services

At Hockers Home Services, we don’t just fix generators; we restore your confidence in your home’s backup power system. Our approach is thorough, transparent, and focused on long-term reliability. When you call us for generator repair in the De Pere area, here is what you can expect:

1. Comprehensive Diagnostic Testing: Our technicians use advanced diagnostic tools to pinpoint the exact cause of the failure. We check the engine, the electrical components, the fuel system, and the transfer switch to ensure a complete picture of the unit’s health.

2. Clear, Upfront Estimates: Before any work begins, we provide a detailed explanation of the necessary repairs and a clear, written estimate. We believe in honest, neighborly service, which means no hidden fees or surprise charges.

3. Quality Parts and Workmanship: We use only high-quality, manufacturer-approved parts for all repairs. Our team is factory-trained and experienced with all major generator brands, including Generac, Kohler, and Cummins.

4. Preventative Maintenance Recommendations: Once the repair is complete, we offer advice and services to prevent future breakdowns. Regular maintenance is the key to a long-lasting, reliable generator.

Why Choose Hockers for Your Generator Repair?

Choosing the right service provider for your home generator repair is a critical decision. In Green Bay and the surrounding communities, Hockers stands out for our unwavering commitment to customer satisfaction and technical excellence.

• Local Expertise: We are a local company deeply familiar with the specific needs and challenges of homeowners in Northeast Wisconsin. We know the local codes and the demands placed on generators during our harsh winters.
• Certified Electricians: All our generator repair work is performed by licensed and certified electricians. This ensures that all electrical connections and components are handled safely and correctly, protecting your home and your investment.
• 24/7 Emergency Service: Generator failures rarely happen at a convenient time. That’s why we offer emergency repair services to address critical issues day or night, ensuring your family is never left in the dark for long.
• Commitment to Safety: Safety is our top priority. We ensure that your generator is repaired and tested to operate safely, preventing carbon monoxide hazards and electrical risks.
• A Neighborly Approach: We treat every customer like a neighbor. Our team is friendly, respectful of your home, and always cleans up after the job is done. We are the professional, neighborly choice for all your home service needs.

The Importance of Regular Generator Maintenance

While we specialize in expert repair, we also strongly advocate for preventative maintenance. A generator is an investment, and like any engine, it requires regular care to perform optimally.

• Annual Tune-Ups: We recommend an annual service check to inspect the oil, filters, spark plugs, battery, and all electrical connections. This proactive approach catches small issues before they become major repairs.
• Fluid Checks: Ensuring the oil and coolant levels are correct is vital for engine health and preventing overheating.
• Transfer Switch Testing: The automatic transfer switch is the brain of your system. We test it to confirm it reliably switches power from the utility to the generator and back again.
• Load Testing: Running the generator under a simulated load ensures it can handle the power demands of your home when a real outage occurs.

Don’t wait for the next storm to discover your generator is faulty. Whether you are in De Pere, Green Bay, or anywhere in Brown County, Hockers Home Services is ready to provide the expert repair and maintenance services you need. We are dedicated to providing reliable, five-star service that keeps your home safe and comfortable year-round.

We service all types of residential generators, including:

• Standby Generators
• Portable Generators
• Natural Gas Generators
• Propane Generators
• Diesel Generators

Our service area includes:

• De Pere
• Green Bay
• Ashwaubenon
• Howard
• Bellevue
• Suamico
• All surrounding Brown County communities

Ready to get your generator running perfectly?

Contact Hockers Home Services today for a consultation or to schedule your repair service. We are your trusted partner for electrical and home comfort solutions in Northeast Wisconsin.