Plumbing emergency? We answer 24 hours a day.
Hockers Home Services is proud to serve De Pere, Green Bay, and the greater Northeast Wisconsin area with reliable 24-hour emergency plumbing you can count on any time — day or night, weekday or weekend. When a pipe bursts in the middle of a January freeze, a sewer line backs up, or a water heater fails without warning, waiting until Monday morning isn’t an option. Hockers is here when it matters most.
Our licensed and insured plumbers are available around the clock for same-day dispatch across De Pere, Green Bay, Ashwaubenon, Howard, and surrounding Brown County communities. We understand that plumbing emergencies don’t follow a schedule — and neither do we.
What Counts as a Plumbing Emergency?
Not every plumbing problem needs a midnight call — but some situations genuinely can’t wait. If you’re dealing with any of the following, call Hockers immediately for emergency service:
- Burst or frozen pipes causing active water damage
- Complete loss of water to your home
- Sewage backup inside the home
- Overflowing toilets that cannot be stopped
- Gas line leaks or suspected gas odors near plumbing fixtures
- Water heater failure leaving a home without hot water in winter
- Visible water damage spreading through walls, ceilings, or flooring
- Sump pump failure during or after heavy rainfall
If you’re unsure whether your situation qualifies as an emergency, call us anyway. Our team can help you assess the urgency over the phone and advise on next steps while a technician is dispatched.
Call Hockers Home Services today
Why Wisconsin Winters Make Plumbing Emergencies More Dangerous
Northeast Wisconsin winters are no joke. When temperatures drop into the single digits — or below zero — pipes in exterior walls, crawl spaces, garages, and unheated basements are at serious risk of freezing and bursting. A frozen pipe that bursts can release hundreds of gallons of water into your home within minutes, causing structural damage, mold growth, and costly repairs that go far beyond the plumbing bill.
Hockers has handled frozen and burst pipe emergencies throughout the Green Bay area for over 30 years. We know the homes in this region — which pipe configurations are most vulnerable, where problems tend to start, and how to respond quickly to stop damage before it spreads. When a Wisconsin winter emergency hits, experience matters.
Common cold-weather plumbing emergencies we respond to include:
- Frozen supply lines in garage walls or crawl spaces
- Burst pipes after an extended cold snap
- Water heater failures during peak demand in winter months
- Sewer line issues caused by ground shifting from freeze-thaw cycles
Call Hockers Home Services today for reliable 24-hour emergency plumbing in De Pere, Green Bay, and all of Northeast Wisconsin. We dispatch same-day, around the clock.
What Happens When You Call Hockers for an Emergency?
When you call Hockers in an emergency, you reach a real person — not a voicemail, not an answering service that takes a message and calls back in the morning. Our team answers 24 hours a day and can dispatch a licensed plumber to your home right away.
Here’s what to expect:
- You call and speak directly with a knowledgeable team member
- We assess the situation over the phone and dispatch the right technician
- Our plumber arrives with the tools and parts to handle the most common emergency scenarios
- We diagnose the problem, explain the solution clearly, and get to work
- You receive honest, upfront pricing before any work begins
Hockers doesn’t believe in surprise bills or pressure tactics. Even in an emergency, you deserve to know exactly what you’re paying for before we start. Our technicians are licensed, background-checked, and trained to work efficiently under pressure — because that’s what emergency service demands.
Why Choose HoEmergency Plumbing Services We Provide 24/7
Hockers handles the full range of residential plumbing emergencies throughout Northeast Wisconsin. Our 24-hour service covers:
Burst and Frozen Pipe Repair
We locate the failure point, stop active water flow, and make durable repairs — not temporary patches. If freezing caused the break, we also assess and insulate the vulnerable section to reduce the risk of a repeat.
Sewer and Drain Emergencies
Sewage backup is a health hazard and a source of serious home damage. We respond quickly to main line blockages, backed-up floor drains, and failed ejector pumps. Our team carries drain clearing equipment for immediate intervention.
Water Heater Failures
A failed water heater in January is more than an inconvenience in Wisconsin. We diagnose the issue on-site — whether it’s a failed heating element, a faulty thermostat, or a tank that’s beyond repair — and can often restore hot water the same day.
Leak Detection and Emergency Shutoff
If you don’t know where a leak is coming from or can’t locate your shutoff valve, don’t wait. We’ll stop the damage first, then find the source and repair it properly.
Sump Pump Failure
A sump pump that fails during a spring thaw or heavy rain can flood a basement in hours. We provide emergency sump pump service and replacement throughout the Green Bay area.
Call Hockers Home Services today
Frequently Asked Questions About 24-Hour Emergency Plumbing
Is emergency plumbing service really available at 2 a.m.?
Yes. Hockers Home Services is available 24 hours a day, 7 days a week — including overnight, on weekends, and on holidays. When you call, you’ll reach a live team member who can dispatch a plumber to your home.
What should I do while waiting for the plumber to arrive?
For most water emergencies, the first step is to locate and turn off your main water shutoff valve. This stops additional water from entering the system and limits further damage. If you don’t know where your shutoff is, our team can walk you through locating it while a technician is on the way. For gas-related concerns, leave the home and call your gas utility immediately.
Will I pay more for emergency service after hours?
Emergency service rates may differ from standard daytime service. We’ll be upfront about pricing when you call, and you’ll receive a clear estimate before any work begins. We believe in honest pricing — no bait-and-switch, no surprise charges.
How quickly can Hockers respond to an emergency in Green Bay?
Response times depend on current call volume and your location within our service area, but we prioritize true emergencies and dispatch as quickly as possible. We serve De Pere, Green Bay, Ashwaubenon, Howard, and surrounding Brown County communities and aim to get a technician to you fast when every minute counts.
Why Northeast Wisconsin Homeowners Call Hockers First
Hockers Home Services has been a trusted name in plumbing, heating, and cooling throughout Northeast Wisconsin for over 30 years. We’re a family-owned company, and when you call us in an emergency, you’re calling neighbors — people who understand what Wisconsin winters do to homes and who genuinely care about getting yours back to normal as fast as possible.
Our emergency plumbers are licensed, insured, and experienced across the full range of residential plumbing systems common to homes in De Pere, Green Bay, and Brown County. We carry quality parts and arrive ready to work — because in a plumbing emergency, preparation is everything.
When the unexpected happens, Hockers is the team that shows up.
Plumbing emergency in De Pere, Green Bay, or anywhere in Northeast Wisconsin? Call Hockers Home Services now — we answer 24/7 and dispatch same-day.
Hockers Services is Here for All of Your Plumbing Needs!
Upfront pricing – you’ll never pay more than you’re quoted
Expert advice from professional, licensed & certified technicians
We’ll only sell you what you need
We stock enough parts in our trucks to do 93% of repairs on the spot
We stand by all recommended repairs
Flexible scheduling, ask about same-day service!